The safety and health of our guests and employees has the highest priority for us. Therefore, the following measures and guidelines have been implemented for the summer season 2021 according to COVID-19 guidelines of the Austrian Federal Government. These are to ensure a safe interaction, continuously evaluated and adapted to the current situation.
Cable car stations & Gondola
In accordance with the current regulations introduced by the Austrian Federal Government, cable cars are classified as a mode of public transport and are therefore subject to public transport regulations. Therefore, the following measures and guidelines apply:
- Wearing a MNP mask is mandatory in the queuing area, in boarding and alighting areas, during the ride with the cable car. FFP2 and FFP3 masks with an exhalation valve are not permitted, as they do not protect your surroundings.
FFP2 masks can be purchased at the entry to the cable car building.
- Arrangements in boarding areas: We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible.
- Disinfection measures: We ventilate our cable car cabins/gondolas and regularly disinfect them using cold fogging machines. We also regularly clean and disinfect all public areas.
- Hand hygiene: We have installed numerous hand disinfection dispenser in the cable car stations.
- Journey times: Our cable car has a journey time of 6 minutes
- Customer contact: Staff who come in direct contact with customers always wear face coverings.
- Cashless payments: All of our ticket counters accept cashless payments.
- Information on top of the mountain: Information is provided on numerous info screens, posters, etc. throughout the cable car mountain station.
Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation!
Summer toboggan run
COVID regulations for the summer toboggan run "Grünberg-Flitzer":
- 3G rule (proof of vaccination, proof of a negative Covid-19 test, confirmation of a past Covid-19 infection )*
*Please note! There is no possibility of testing on site. Please bring proof (vaccinated, tested,recovered) with you!
For your safety
We ask guests to act responsibly and use common sense in the mountainand in public areas so that everyone stays safe and can enjoy themselves. Please follow the measures listed below order to protect yourself and others:
Mouth and nose protection (MNP)
Wearing a MNP mask* is mandatory in the following areas:
- around ticket counter
- in queuing areas, boarding areas, alighting areas, and throughout the journey on the cable car
- outdoors where it is not possible to maintain the minimum social distance of 1 meter
- in all enclosed spaces
- *Mask requirements:
- from 14 years: MNP mask is mandatory
- 6 - 13 years: MNP (face covering / protective mask) is mandatory
- until 6 years: no MNP required
Practice good hygiene
- Please observe general hygiene rules such as regularly washing your hands
- Do not shake hands when greeting others
- If you need to sneeze or cough, do so into the crook of your arm or into a tissue
- We have installed numerous hand disinfection stations throughout our cable car facilities
- Please observe general hygiene rules such as regularly washing your hands
Ventilate where possible
- We take care to make sure there is sufficient ventilation in cable car cabins/gondolas and in buildings
Start a hike only when you feel healthy
- If you are experiencing any symptoms of illness, stay at home or at your accommodation
- Contact the local health authorities by dialling 1450 for further advice (diagnostic clarification)
In general:
- Follow instructions: Please follow any health recommendations and all instructions issued by our staff
- Install the “Stopp Corona” app: We recommend that guests install the Austrian Federal Government’s “Stopp Corona” app, which functions anonymously
- By acting responsibly, you protect yourself and everyone else
Please respect our COVID-19 safety measures. We will adjust these measures as needed and in accordance with any changes in the law or regulations issued by the Austrian Federal Government. By taking these necessary precautions, you are protecting yourself, other guests and our staff. Thank you for your cooperation
FAQs: Important questions & answers
Where do I need to wear a mouth and nose protection (MNP) mask?
Wearing a MNP mask is mandatory in the queuing area, in boarding and alighting areas, and during the ride with the cable car cabins/gondolas.
What arrangements are in place in queuing areas?
We will arrange queuing areas in a way that avoid groups of people standing close together wherever possible. Wearing a MNP mask is mandatory in all queuing areas.
Are gondolas/cabins ventilated during transport?
We take care to make sure there is sufficient ventilation in cable car cabins/gondolas and in buildings. Cabins are ventilated as effectively as possible when in operation.
Where is disinfectant available?
We have provided disinfectant dispensers at numerous points in cable car buildings.
WCs in the hiking area?
Overview of the toilet facilities in the hiking area in the panorama map (PDF) - PDF-Download »
What measures are in place for cable car staff who have contact with customers?
All staff who have direct contact with customers either wear a face covering (protective mask) or are physically separated from guests by specific protective arrangements (i.e. perspex shields).
What regulations are in place for restaurants in the mountains?
Separate regulations are in place for restaurants (including those up in the mountains). These regulations are published [in German only] at www.sichere-gastfreundschaft.atand are implemented by each establishment.
Federal Ministry Republic of Austria
Upper Austrian Tourist Board
